Privacy Policy

Mega BM Hardware Trading values your privacy and is committed to protecting your personal data in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). This policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Contact details (phone number, email address, billing and shipping address)

  • Payment details (processed securely through third-party payment gateways)

  • Purchase history and transaction records

  • Any information you voluntarily provide through forms, messages, or communication with us

2. How We Use Your Information

Your personal data will be used for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your orders, inquiries, or support requests

  • To improve our products and services

  • To send you promotional offers or updates (only if you have opted in)

  • To comply with legal or regulatory requirements

3. Data Protection and Security

We take reasonable measures to ensure your personal information is protected against unauthorized access, disclosure, alteration, or destruction.
Your payment details are processed through secure and encrypted payment gateways — we do not store your credit or debit card information on our servers.

4. Disclosure of Personal Information

We do not sell, trade, or rent users’ personal identification information to others.
However, we may share limited information with:

  • Service providers who help us operate our business (e.g., courier companies, payment processors)

  • Legal authorities, if required by law

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences and improve website performance. You can choose to disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

Under the PDPA, you have the right to:

  • Access and correct your personal information

  • Withdraw consent for us to process your data
    To exercise these rights, please contact us via the contact information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.