Cancellation Policy (Malaysia)

Order Cancellation

  • Orders can only be cancelled before payment is made or before the order has been processed for shipping.

  • Once an order has been packed, shipped, or marked as “Processing/Completed,” it cannot be cancelled.

  • To request a cancellation, please contact us immediately via:
    📧 megahome076@gmail.com
    📞 017-9283455

Refund for Cancelled Orders

  • If your cancellation request is approved before shipping, a full refund will be issued to your original payment method within 3–7 working days.

  • If payment was made via online banking or e-wallet, refund processing time may vary depending on the payment gateway or bank.

Seller’s Right to Cancel

  • We reserve the right to cancel any order in the following cases:

    • Product is out of stock or discontinued.

    • Payment verification fails.

    • The order is suspected to be fraudulent.

    • Incorrect pricing or description due to technical errors.

In such cases, we will notify you and issue a full refund immediately.

Important Notes

  • Orders cannot be cancelled after shipment or once a tracking number has been provided.

  • If you wish to return a product after receiving it, please refer to our Refund Policy for details.